Responsible Gaming at 3bdd

Our Commitment to Responsible Gaming

3bdd believes that online gaming should be a source of entertainment — never a source of stress, financial hardship, or harm. As a platform serving players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and the wider Bangladesh market, we recognise the responsibility we carry in ensuring that the experience we provide is safe and sustainable for every individual who chooses to play with us.

Responsible gaming at 3bdd is not a single feature or a legal formality — it is a principle embedded across the platform. From the moment you register, tools are available in your account settings to help you define and maintain boundaries. Our support team is trained to discuss responsible gaming concerns with sensitivity and without judgement. And our platform is designed so that accessing help is never harder than accessing a game.

We actively encourage all players to treat their 3bdd balance as entertainment budget — money set aside specifically for gaming, separate from funds needed for daily life, rent, food, family obligations, or savings. If at any point gambling begins to feel like something other than recreation, the resources on this page are here for you.

18+ Age Restriction & Underage Policy

Access to the 3bdd platform is strictly limited to individuals who are 18 years of age or older. This is a non-negotiable requirement, and 3bdd takes its obligation to prevent underage gambling seriously. The following measures are applied to enforce this policy:

• All new account registrations require submission of date-of-birth information. Accounts where the stated age is below 18 cannot proceed through registration.
• Age and identity verification (KYC) is conducted before any withdrawal is processed. Documents such as a National Identity Card (NID) or passport copy are reviewed by our compliance team to confirm the player's identity and age.
• If at any stage we have reasonable grounds to suspect that an account is being used by a person under 18, the account will be suspended immediately pending investigation.
• Any funds deposited by a verified underage player will not be returned as winnings and will be handled in accordance with our Terms & Conditions and applicable legal requirements.
• Players are responsible for ensuring that their 3bdd login credentials are not accessible to minors sharing their household or device. Use of account security features such as strong passwords and two-factor authentication is strongly recommended for this reason.

Self-Exclusion

Self-exclusion is the most powerful responsible gaming tool available at 3bdd. It is designed for players who feel that they need a firm, enforced break from gambling — not just a personal resolution to stop, but a platform-level barrier that prevents access to their account for a defined or indefinite period.

3bdd offers the following self-exclusion options, all of which can be activated through your account settings or by contacting our support team directly:

Once a self-exclusion period is active, 3bdd will cease all marketing and promotional communications to the excluded account. Any remaining balance at the time of exclusion can be withdrawn before the lock takes full effect — contact support for assistance with this. During a temporary exclusion, requests to reinstate the account early will not be honoured. The cooling-off period exists precisely to give you a genuine break, not a reversible one.

Deposit Limits & Spend Controls

3bdd's deposit limit system lets you define in advance the maximum amount of money you will load onto the platform within a given time period. This is one of the most practical tools for keeping gambling within a pre-planned budget. Limits apply across all payment channels — whether you deposit via bKash, Nagad, Rocket, Upay, or any other supported method.

• Daily Deposit Limit: Caps the total BDT amount you can deposit in any 24-hour rolling period. For example, setting a ৳2,000 daily limit means no further deposits are accepted once that threshold is reached, regardless of the payment method used.
• Weekly Deposit Limit: Caps total deposits across a rolling 7-day window. Useful for players who prefer to manage their gaming budget on a weekly basis rather than day-by-day.
• Monthly Deposit Limit: Caps total deposits within a calendar month. Recommended for players who receive monthly income (salary or remittance) and want to ring-fence a fixed entertainment allowance.

Decreasing any deposit limit takes effect immediately — the new lower ceiling applies as soon as you confirm the change. Increasing a limit, however, requires a mandatory 24-hour reflection period before the higher limit comes into force. This asymmetric design is intentional: it makes it easy to reduce your exposure quickly, while building in a pause before you can increase it. You cannot bypass this waiting period by contacting support — it is a platform-level safeguard.

Time-Out & Cool-Off Features

Sometimes the most effective responsible gaming measure is simply a break — not a permanent one, but a clearly defined pause that gives you space to reassess. 3bdd provides two complementary time-based tools to support this:

• Session Time Limit: Set a maximum continuous session duration (e.g., 1 hour, 2 hours, 3 hours). When the limit is reached, 3bdd will automatically end your session and log you out. You can log back in after a short mandatory break, but the interruption serves as a natural pause point to evaluate whether you want to continue.
• Reality Check Reminders: Enable periodic pop-up notifications during your session that display how long you have been playing and your net win/loss for the session. These reminders appear at intervals you configure (every 30 minutes, 60 minutes, etc.) and require you to actively acknowledge them before play resumes — they cannot be dismissed passively.
• Cool-Off Period: A short-term account pause of between 24 hours and 6 weeks, for players who want a temporary break but do not feel they need a full self-exclusion. During a cool-off, your account is locked but your data is preserved. At the end of the period, access is restored automatically. Unlike self-exclusion, a cool-off period cannot be cancelled early.
• Loss Limit: Set a maximum net loss threshold per day, per week, or per month. Once this limit is reached, further betting is paused for the remainder of the period. This tool helps prevent the damaging pattern of chasing losses during a bad run.

All of these tools can be configured from the Responsible Gaming section of your 3bdd account settings. We recommend setting these boundaries when you are in a calm, neutral state of mind — before a session — rather than attempting to modify them mid-session when emotions may be running higher. All limits and time controls are stored server-side; they cannot be bypassed by clearing cookies or using a different device.

Recognising Problem Gambling

Problem gambling develops gradually and is not always obvious to the person experiencing it. The following behaviours are recognised warning signs that gambling may have moved beyond entertainment and begun to cause harm. If you recognise several of these patterns in your own behaviour — or in the behaviour of someone you know — it is worth pausing and seeking support.

• Spending more money on gambling than you originally planned, or gambling with money set aside for rent, food, bills, or family needs.
• Borrowing money, selling personal items, or using credit to fund gambling activity.
• Chasing losses — continuing to bet in order to recover previous losses, particularly after an extended losing streak.
• Feeling restless, anxious, or irritable when not gambling, or when attempting to cut down.
• Lying to family members, friends, or colleagues about how much time or money is spent on gambling.
• Gambling as a way to escape stress, loneliness, depression, or difficult life circumstances rather than as a form of entertainment.
• Neglecting work, studies, or family responsibilities because of time spent gambling.
• Repeatedly attempting to cut down or stop gambling but being unable to follow through.
• Thinking about gambling excessively when not actively playing — planning next sessions, recalling past wins, or calculating how to fund future bets.

Self-Assessment Checklist

Take a moment to honestly consider the following questions. They are not a diagnostic tool, but they can help you reflect on whether your relationship with gambling at 3bdd — or anywhere else — is still within a healthy range. Answer honestly, with your behaviour over the past 30 days in mind.

If you answered "yes" to two or more of these questions, we encourage you to reach out to our support team or consult one of the external resources listed in Section 8 of this page. A candid conversation is the first and most important step. You can also activate a cool-off period or self-exclusion directly from your account settings right now — no explanation required.

Getting Help & Support

If you feel that gambling is becoming a problem for you or for someone in your household, reaching out for support is the right move. 3bdd's support team is available 24 hours a day, 7 days a week, and is trained to respond to responsible gaming concerns with care and without judgement. You can contact us at any time to activate account restrictions, request a cool-off, or arrange a self-exclusion.

Beyond 3bdd's own support channels, we encourage players who are dealing with gambling-related difficulties to seek professional guidance. Talking openly about a gambling concern — whether with a trusted person in your life or a professional support service — can make a significant difference. You do not have to manage this alone, and seeking help is a sign of strength, not weakness.

3bdd will never discourage a player from using responsible gaming tools or seeking external support. We believe that a player who feels safe and in control is a player who can enjoy 3bdd as it is intended — as entertainment. Our platform's long-term health depends on the wellbeing of every individual who plays on it, and we take that responsibility seriously.

This Responsible Gaming policy was last reviewed in January 2026 and applies to all players registered on the 3bdd platform at https://3bdd.bet. If you have suggestions for how we can improve our responsible gaming provisions, please share them with our support team — we welcome feedback from players on this topic above all others.